An AI agent is software that connects large language models (Claude, GPT) to your company's systems to automate customer support, sales, document analysis and business processes 24/7.
We build AI agents powered by Claude and GPT that speak with your company's data. Customer support bots, sales assistants, document analysis systems and internal process automations — delivered integrated with your existing tools (CRM, ERP, Slack, WhatsApp).
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It takes over repetitive, rule-based work 24/7, reducing your team's workload and customer response time. Concretely: it answers customer questions instantly, checks order/shipping status, drafts emails and reports, logs records in your CRM, and escalates complex cases to a human with a summary.
Yes. Using RAG (retrieval-augmented generation) we connect the agent to your own documents, product catalog and knowledge base, so answers are grounded in your real data and the risk of made-up information is minimized. Data is securely indexed in a vector database.
We connect agents to CRM, ERP, e-commerce, email and messaging channels like WhatsApp/Telegram. It can integrate with almost any system that has an API; if there's no API, we build the bridge.
We limit this risk with several layers: RAG that grounds answers only in your data, escalation rules under uncertainty, and allowed/forbidden topic boundaries. For sensitive actions the agent asks for confirmation before acting. We still recommend human oversight for critical decisions.
We typically use Anthropic Claude and OpenAI GPT models; LangGraph for workflows, Python and TypeScript for code, and vector databases for retrieval. We choose the model based on each task's balance of accuracy, speed and cost.
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